The Exchange: Dealer & Expert Roundtables
Tuesday, July 21, 2026
Each session is designed to foster meaningful dialogue on critical issues facing independent automobile dealers today. With a diverse selection of topics, you’ll have the flexibility to tailor your experience by choosing the sessions that matter most to your business. Whether you’re looking to refine your marketing strategy, strengthen compliance practices, or enhance operational efficiency, these roundtables offer actionable insights that you can immediately apply.
(Dealers only, please)
These fast-paced, interactive sessions put you in a room with top experts and fellow dealers to tackle the industry’s most pressing challenges. Each 80-minute roundtable is designed for maximum engagement, giving you direct access to insights, strategies, and solutions you can put into action. Several roundtables are also offered in Spanish.
| Round 1 — 9:15–10:35 AM | Round 2 — 10:55–12:15 PM |
|---|---|
| Knowing Your Numbers: Metrics Every Dealer Should Watch Kaleb Bryan & Harry Buchelly |
Right-Sizing Your Dealership for Today’s Market Greg Reine & Russell Moore |
| BHPH Deep Dive: Your Questions Answered Rich Bernard & Jeff Owings |
Retail Financing: What Dealers are Seeing From Lenders Hareth Al-shalchi & Luiz Ruiz |
| Got a Lead. Now What? Turning Interest into Sales Tyler Simmons & Jenissa Rice |
Move the Metal: Sales Strategies That Work Maggie Pugesek & Deyla Lazo |
| Retail Performance: Reading Your Numbers Nory Pakravan & Westlake |
BHPH by the Numbers: KPIs That Actually Matter Matt King & Luke Godwin |
| BHPH 101: Building the Right Foundation For Your Business Scott Allen & Lowell Rogers |
The Ugly Truth: Honest Conversations About What is Not Working Mark Jones & Greg Chaney |
| Raise the Bar: How to Be Better at Service Cesar Torres & Casey Allison |
Recon Roulette: Managing Repairs Before They Kill the Deal Eddie Hale & Blake Ingram |
| Compliance in a Changing Market: How Dealers are Adapting Earl Cooke & Allen Dobbins |
Titling Challenges: VTN, WebDealer, and County Processes Jason Ortiz, Peggy Santillan & April Hanson |
| AI Marketing Tools: What’s Actually Working? Selcuk Kaya & ACV |
The Day to Day: Running a More Efficient Dealership Christina Sabillon & Lucas Ponder |
| SPANISH — BHPH para principiantes: Preguntas, respuestas y lecciones aprendidas Cesar Stark & Bill Elizondo |
SPANISH — La verdad incómoda: Conversaciones honestas sobre lo que no está funcionando Armando Villereal & Mr. B |
| SPANISH — IA para concesionarios: Herramientas prácticas para su concesionario John Trillo |
SPANISH — Tienes un cliente potencial. ¿Y ahora qué sigue? Convirtiendo el interés en ventas Juan Sabillon & Pepe Munoz |
This is your chance to connect, learn, and collaborate with the best in the business. Whether you’re looking to sharpen your skills, troubleshoot challenges, or explore new opportunities, these sessions are designed to deliver real value in a short time. Pick your topics, grab a seat, and get ready for some of the most informative conversations you’ll have at the conference!